Frequently Asked Questions

Find Your Answers Here

How do I get admitted into services?

Admission into services begins with a comprehensive assessment. Open Access assessments are available on a first-come-first-serve basis Monday through Thursday at 8:30 am. It is recommended that you arrive before 8:30 am to reserve your place. You can also schedule your assessment by calling our main office number at 864-898-5800. The assessment will last about 2 ½ hours. Please bring with you picture ID, proof of income, and insurance card (if applicable). Once your assessment is completed, you and the clinician will discuss what services will best meet your needs.

How much is it going to cost me? 

Fees are based on a sliding scale. This will be assessed at your first visit. It is important for you to bring proof of income so that the appropriate fees can be determined. We also accept most major insurances and Medicaid. A payment plan will be developed with you if necessary. Please notify the clinician if you need financial assistance.

How long does treatment last? 

The length of treatment will be determined by which services best suit your needs. All treatment recommendations are based on the individuals’ needs and requirements, so the length of treatment will vary depending on a person’s progress.

How often do I have to come?

The frequency of visits is based on the program in which a person is referred or the individuals’ treatment needs.

Who has access to my records?

Client records are protected by HIPPA and 42 CFR Part 2 Federal Confidentially Guidelines. Information is protected and cannot be released without the client’s written permission with the exceptions defined in those guidelines. Upon admission, written consent will be needed for anyone the client desires to have access to specific information in their record.